{"id":8571,"date":"2025-09-16T17:14:00","date_gmt":"2025-09-16T15:14:00","guid":{"rendered":"https:\/\/badaskin.com\/?page_id=8571"},"modified":"2025-11-20T15:02:07","modified_gmt":"2025-11-20T14:02:07","slug":"politica-de-devoluciones","status":"publish","type":"page","link":"https:\/\/badaskin.com\/ca\/politica-de-devoluciones\/","title":{"rendered":"Devolucions i Canvis"},"content":{"rendered":"

Devolucions i Canvis \u2013 BADASKIN<\/strong><\/h1>\n\n\n\n

A BADASKIN volem que la teva experi\u00e8ncia de compra sigui senzilla, segura i agradable.
Aqu\u00ed trobareu tota la informaci\u00f3 sobre la nostra pol\u00edtica de devolucions, canvis i dret de desistiment. Si tens dubtes, pots contactar amb nosaltres a: info@badaskin.com<\/strong> o per WhatsApp al +376 617 444<\/strong><\/p>\n\n\n\n

\n\n\n\n

1. Devolucions per motius dhigiene<\/strong><\/h2>\n\n\n\n

At\u00e8s que treballem amb productes cosm\u00e8tics i de cura facial, \u00e9s fonamental garantir la m\u00e0xima seguretat i protecci\u00f3 per a tots els nostres clients.<\/p>\n\n\n\n

Per aquest motiu, NO podem acceptar devolucions<\/strong> de:<\/p>\n\n\n\n

    \n
  • Productes oberts<\/strong><\/li>\n\n\n\n
  • Productes usats o provats<\/strong><\/li>\n\n\n\n
  • Productes manipulats<\/strong><\/li>\n\n\n\n
  • Articles que hagin tingut contacte directe amb la pell<\/strong> (cremes, s\u00e8rums, m\u00e0scares, netejadors, t\u00f2nics, etc.)<\/li>\n\n\n\n
  • Kits o packs parcialment oberts<\/li>\n<\/ul>\n\n\n\n

    Aquesta pol\u00edtica s'aplica estrictament per complir les normes d'higiene, salut i seguretat.<\/p>\n\n\n\n

    \n\n\n\n

    2. Producte defectu\u00f3s, danyat o incorrecte<\/strong><\/h2>\n\n\n\n

    En cas que la teva comanda arribi:<\/p>\n\n\n\n

      \n
    • Danyat<\/strong>,<\/li>\n\n\n\n
    • Defectu\u00f3s<\/strong>, o<\/li>\n\n\n\n
    • No correspongui al producte que vas sol\u00b7licitar,<\/li>\n<\/ul>\n\n\n\n

      si us plau notifica'ns en un termini m\u00e0xim de 48 hores<\/strong> des del lliurament.<\/p>\n\n\n\n

      Per gestionar la incid\u00e8ncia, necessitarem:<\/strong><\/h3>\n\n\n\n
        \n
      • El teu n\u00famero de comanda<\/strong><\/li>\n\n\n\n
      • Una breu descripci\u00f3<\/strong> del problema<\/li>\n\n\n\n
      • Fotografies del producte<\/strong> afectat<\/li>\n\n\n\n
      • Fotografies de l'embalatge exterior<\/strong><\/li>\n<\/ul>\n\n\n\n

        Revisarem el cas i us oferirem una soluci\u00f3 r\u00e0pida i justa.<\/p>\n\n\n\n

        BADASKIN podr\u00e0 oferir:<\/strong><\/h3>\n\n\n\n
          \n
        • Substituci\u00f3 del producte<\/li>\n\n\n\n
        • Reemborsament de l'import<\/li>\n\n\n\n
        • Cup\u00f3\/val per a futures compres<\/li>\n<\/ul>\n\n\n\n

          Si l'error \u00e9s imputable a BADASKIN, tots els costos de recollida i reenviament seran assumits per nosaltres<\/strong>.<\/p>\n\n\n\n

          \n\n\n\n

          3. Dret de desistiment (productes SENSE obrir)<\/strong><\/h2>\n\n\n\n

          Si t'has equivocat amb la comanda o simplement has canviat d'opini\u00f3, pots exercir la teva dret de desistiment<\/strong>dins dels 14 dies naturals<\/strong> seg\u00fcents a la recepci\u00f3 de la comanda.<\/p>\n\n\n\n

          Per acceptar la devoluci\u00f3, els productes han de:<\/strong><\/h3>\n\n\n\n
            \n
          • Estar sense obrir<\/strong><\/li>\n\n\n\n
          • No ser usats ni manipulats<\/strong><\/li>\n\n\n\n
          • Conservar la seva embalatge original<\/strong> intacte<\/li>\n\n\n\n
          • Presentar-se en perfecte estat<\/li>\n<\/ul>\n\n\n\n

            Els despeses d'enviament de la devoluci\u00f3<\/strong> seran responsabilitat del client, llevat que la devoluci\u00f3 sigui deguda a un error de BADASKIN.<\/p>\n\n\n\n

            Un cop rebuts i revisats els productes, procedirem a realitzar el reemborsament pel mateix m\u00e8tode de pagament utilitzat<\/strong> en un termini raonable.<\/p>\n\n\n\n

            \n\n\n\n

            4. Com sol\u00b7licitar una devoluci\u00f3 o canvi?<\/strong><\/h2>\n\n\n\n

            Pots escriure'ns a: info@badaskin.com<\/strong>
            <\/strong>o enviar-nos un missatge per WhatsApp al +376 617 444<\/strong><\/p>\n\n\n\n

            Si us plau, indica sempre:<\/p>\n\n\n\n

              \n
            • Nom complet<\/li>\n\n\n\n
            • N\u00famero de comanda<\/li>\n\n\n\n
            • Motiu de la devoluci\u00f3<\/li>\n\n\n\n
            • Fotografies (si escau)<\/li>\n<\/ul>\n\n\n\n

              Et respondrem el m\u00e9s aviat possible per ajudar-te amb el proc\u00e9s.<\/p>\n\n\n\n

              \n\n\n\n

              5. Productes no aptes per a devoluci\u00f3<\/strong><\/h2>\n\n\n\n

              Per normativa d'higiene i salut, no s'accepten devolucions de:<\/p>\n\n\n\n

                \n
              • Maquillatge<\/li>\n\n\n\n
              • Cremes, s\u00e8rums, t\u00f2nics, netejadors<\/li>\n\n\n\n
              • M\u00e0scares<\/li>\n\n\n\n
              • Productes oberts<\/li>\n\n\n\n
              • Productes amb embalatge manipulat<\/li>\n\n\n\n
              • Regals promocionals inclosos a la comanda<\/li>\n<\/ul>\n\n\n\n

                <\/p>","protected":false},"excerpt":{"rendered":"

                Devoluciones y Cambios \u2013 BADASKIN En BADASKIN queremos que tu experiencia de compra sea sencilla, segura y agradable.Aqu\u00ed encontrar\u00e1s toda la informaci\u00f3n sobre nuestra pol\u00edtica de devoluciones, cambios y derecho de desistimiento. Si tienes dudas, puedes contactar con nosotros en: info@badaskin.com o por WhatsApp al +376 617 444 1. Devoluciones por motivos de higiene Dado […]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-8571","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/badaskin.com\/ca\/wp-json\/wp\/v2\/pages\/8571","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/badaskin.com\/ca\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/badaskin.com\/ca\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/badaskin.com\/ca\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/badaskin.com\/ca\/wp-json\/wp\/v2\/comments?post=8571"}],"version-history":[{"count":3,"href":"https:\/\/badaskin.com\/ca\/wp-json\/wp\/v2\/pages\/8571\/revisions"}],"predecessor-version":[{"id":9939,"href":"https:\/\/badaskin.com\/ca\/wp-json\/wp\/v2\/pages\/8571\/revisions\/9939"}],"wp:attachment":[{"href":"https:\/\/badaskin.com\/ca\/wp-json\/wp\/v2\/media?parent=8571"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}